Understanding Managed IT Services - Part 1

By Damilola Adebayo   |   Jan 25 2023

What is MSP?

A third party that delivers IT services is called a managed service provider. They assume the responsibility for providing a defined set of business technology services and solutions to its clients.

The managed service provider is responsible for the functionality of the service or equipment managed under a Service Level Agreement (SLA). The SLA will contain provisions for typical downtime, disaster recovery, technical support and help desk operations. The organization receiving the service often pays a subscription fee monthly, yearly or as agreed.

Organisations outsource the responsibility for maintaining and anticipating the IT needs in order to improve operations, cut expenses, streamline IT management and focus on their area of core competencies.

Techspecialist Consulting Limited has a proven record of over a decade providing managed IT services for companies ranging from government parastatals, private sectors, and development organisations. We relentlessly innovate IT services to help organisations gain the ultimate competitive advantage.

Does this sound like a service you want to explore? You can reach out via email at info@techspecialistlimited.com or call us on +234(09)2911443.

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